E-Bike

How much does the QiO weight?
1
The weight of a QiO e-compact bike is actually not much different from other e-bikes. Why is that?

The weight results mainly from the applied Gravity Casting process for the frame. The complex and rigid frame shape results in the advantage of a higher load and a safe riding experience. As the focus for us since the beginning of the design of the QiO e-bike was the transport of children, we have consciously accepted the slightly higher weight for this.

1
How far will I be able to get with my QiO?

This depends on many different factors. However, with the help of the Bosch range calculator, you can get an approximate estimate of how many kilometers one battery charge will last.
https://www.qio-bikes.com/en/worth-knowing/bosch-range-calculator/

1
How long is the QiO?

The total length is 1,64m.

All dimensions for the QiO EINS / EINS+ / EINSx you can find here: 
https://www.qio-bikes.com/en/worth-knowing/dimensions/

1
How much weight is allowed on the rear rack?
1
Why 20“ tires?

The small wheels provide faster acceleration, despite less effort. In addition, there is more space above the front wheel for more luggage.

1
What is the seat tube dimension?

The seat tube dimension is 40mm and is reduced to 34,9mm.

1
For what body size is the QiO suitable?

Following our motto "One Bike Fits All", people from a height of 1,60m to 1,90m can ride it.

1
Is there an XXL version?

Yes, our EINS+ P-E model allows a maximum total weight of up to 180kg (QiO + rider + luggage). This allows you a load capacity of about 150kg, which can be divided between the rider's weight and the luggage.

https://www.qio-bikes.com/en/eins-for-you/family/02651883-qio-eins-p-e-unisex-2024/

1
Is there a pedelec version (45 km/h)?

No, a pedelec variant does not exist and is not currently planned.

1
How high is the step-through height?

The step-through height is about 46cm.

1
Is there an anti-theft device for the seatpost?

Yes, all EINS models are equipped with a theft-proof seatpost.

1
Which mounting option has the rear rack?

The system carrier has a "MIK HD" adapter.

Important! The luggage rack must NOT be dismantled, as it has a load-bearing function on the bike.

1
What is the meaning of MIK HD abbreviation?

The MIK system is an innovative fastening system for bike racks that allows various accessories such as baskets or bags to be connected quickly and securely - by just one click - to the carrier.

"HD" stands for Heavy Duty and allows the mounting of a MIK HD bike seat.

1

Accessories

How much weight is carried by the front racks?

BEN and LUK allow a max. load weight of 15 kg. The KlickFix adapter on the carrier is loadable up to 7 kg.

1
What kind of mount do the front racks have?

Our front carrier BEN has a height adjustable Klickfix adapter, while the front carrier LUK in addition to the Klickfix adapter still has an integrated MIK system.

1
What is the Klickfix system?

The Klickfix system is a quick attachment system for bicycle accessories, where various baskets or bags can be attached to the adapter mounted on the QiO front carrier with just one move. Thanks to a key, they are theft-proof. By just pressing a button, the accessories can be quickly removed again.

1
What is the Hook-On System?

The hook-on system allows bags to be easily hooked onto and removed from the side of the luggage carrier. During the ride, the bags stay securely and firmly in place.

1
Is the QiO suitable for child transportation?

Yes, child seats with MIK HD system can be mounted on the carrier without any problems.

1
Is the QiO suitable for trailer use?

Yes. Our trailer coupling BOB is compatible with all trailers with WEBER drawbar connection. The trailer coupling was specially developed for our QiO to ensure that the trailer is always in a horizontal position, even at 20". The maximum towing capacity is up to 80 kg.

1
Why is the frame lock not part of the basic equipment?

With the accessories we want to give you the possibility to customize your QiO to your needs. In addition, we can offer the QiO without the lock set "One Key Solution" at a lower price for those who do not need it.

1
Can bipod stands also be mounted?

Yes, soon there will be a bipod stand from QiO.

1

Service

Where can I buy a QiO?

You can buy our e-bikes at one of our QiO dealers.

1
How can I find the nearest QiO dealer?

With the help of our dealer search you can easily find a QiO dealer near you: 

https://www.qio-bikes.com/en/dealer

1
Where can I try out a QiO?

You can test our e-bikes at any time at a QiO dealer. You can find the nearest dealer via our dealer search.

1
Who do I contact if I have a problem with my QiO?

In general, you should first contact your dealer if you have any questions or problems. In special cases, however, we are of course at your disposal. You can either fill out the contact form or contact us by phone.

1